We are excited about the release of our new live online training events. Live online training is a great way to polish your skills on Nspire, Youth Assistant or Children’s Assistant. Not to mention we allow you to train your entire staff for the price of only ONE ticket for the training event you choose.
Now [...]
We are excited about the release of our new live online training events. Live online training is a great way to polish your skills on Nspire, Youth Assistant or Children’s Assistant. Not to mention we allow you to train your entire staff for the price of only ONE ticket for the training event you choose.
Now we are sure you have plenty of questions. To help, we have included a list of FAQ’s below:
1. How much do training events cost?
Each training event has it’s own cost which is based on the length of the event. A ticket for a training event can range from $175.00 to $250.00 (not including a small processing fee). One ticket CAN be used for an unlimited number of attendees for the date and time of the training event ticket purchased.
We also offer a FREE Orientation training event that is scheduled for each Monday morning 8:30am to 9:15am CST.
To see the cost for each event ticket, click on the “Register Now” link. This will open a registration window that shows the ticket price and the registration fee for the event. The registration fee is a small amount added to the ticket price to cover the cost to process each ticket. To sign up for training go to http://www.nspiresoftware.com/training
2. How many people from my church can attend a training with ONE ticket?
Each ticket seat is good for 1 workstation and phone connection to the conferencing center. Now we know you are already thinking:
“Is there a way we can use one ticket for more than one user?”
The answer is “YES”, you can use one ticket for an unlimited number of simultaneous users, in a single training event, who access the training from 1 workstation. A good example would be you and 5 or 10 other software users who gather around a single computer with a speaker phone to watch the training.
A ticket is good only for the scheduled date and time the ticket was purchased for.
3. Is there a limit to the number of tickets sold for each event date?
Yes, in order to maximize the effectiveness of our training events we limit the number of tickets sold per event to 15. Which means there will be no more than 15 churches in any one training event.
4. How does live training work and what are the requirements to attend an event?
Live online training is a service that offers software training through the use of a web conferencing center. You will need a computer with a high speed internet connection as well as a phone connection. Before your training event you will be emailed the conferencing center phone number and a web link. The web link will take you to the online conferencing center, which will allow you to view the trainers computer screen on your computer, on the day of the event.
On the day of training you will simply click the web link from your email and call the conferencing center phone number. Keep in mind if you have multiple individuals using the same computer you will need a speaker phone to ensure everyone can participate.
Once you are logged in you will be able to view the trainers computer screen and software. At that time the trainer will give the class any instructions necessary and then proceed with the training.
5. Will I be able to ask questions during a live online training?
Yes, even though the phone lines will be muted (only person anyone will hear talking will be the trainer), you will be able to ask questions during the event using a chat client in the conferencing center. Periodically throughout the training the trainer will do their best to answer everyone’s questions that relate to the material covered in the event. There will also be a Question and Answer time at the end of each training to review material covered.
On the training website you will find a link to view the topics covered for each training event. The trainer will follow this list closely to ensure that all attendees receive a well rounded training experience.
If you have questions or needs outside or above the topics covered in a training event, you might want to consider purchasing Customized Online Training just for your church. Customized online training runs $150 per hour, has no limit on the number of attendees from one church, and is customized around your specific needs and questions.
To learn more about Customized Online Training or to reserve a time call 1-888-297-6495 or email training@tcshome.com
6. Can I use a dial-up internet connection to attend a training event?
No, dial-up internet connections are not supported for live online training. An alternative would be to find an individual in the church with a high speed internet connection and access the conferencing center from there.
7. How do I sign up?
Go to http://www.nspiresoftware.com/training and click on “Register Now” for the training event you would like to attend. From there you will be able to choose from the available training dates and purchase your ticket.
If you have any questions that were not answered here about training, please feel free to contact us at 1-888-297-6495
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