Archive for July, 2008

new self-service portal

29Jul08

by Brandon Gross

The New Self-Service Portal on the FullAccess Support Website is now up and running! The Self-Service Portal will give all our FullAccess Support Members the ability to enter new support cases as well as track the progress of existing support cases.

If you are a FullAccess Support Member, you should have already received and email [...]

New Training Videos Added to FullAccess Support

24Jul08

by Brandon Gross

We have been working hard over the last couple weeks to finish up the new FullAccess Support Website. We have had a great response so far and heard some really encouraging comments.
Today, I have more good news for FullAccess Support members. We just released 19 new Training Videos in addition to the videos that [...]

New FullAccess Support Website

08Jul08

by Brandon Gross

FullAccess Support is now better than ever. With the new re-design of the FullAccess Support Website you will be able to access your past and current updates, log new support cases and check the status of previous cases. You can also search our new support solution database and best of all access member only video [...]

Free Training Videos to all FullAccess Support Members

08Jul08

by Brandon Gross

Free Training Videos are now included in your FullAccess Support Membership! Now you can access member only training videos directly from the FullAccess Support Website. Over the next few months we will continue posting new training videos to the FullAccess Support Website. Currently the following starter videos are listed:

Importing
Inserting an Attendance Event
Inserting Events
Inserting Individuals
Interface Overview
Ministry [...]